Straight Answers.
Before You Book.

We focus on practical home repairs, maintenance, assembly and mounting, drywall and paint touch-ups, doors, trim and shelves, weatherproofing, fence repair, hauling, driveway cleaning, hardware updates, and storage or organization projects. Visit our Services page for the full list.

Choose the package that best fits your list. From there, you will share your contact details, home address, the tasks you want completed, and the dates or time ranges that work for you. Our team confirms the scope and appointment before the visit.

A prioritized task list, your home address, a short description of each task, any materials plan you already know, and a few dates or time ranges that work for you. The clearer the list, the easier it is to match the right package.

The package and any applicable travel charge are shown before scheduling. Our team reviews the request, confirms the fit, and makes sure the scope is clear before the appointment is finalized.

Yes. Each step includes a back button, so you can revisit your contact details, task list, package choice, and scheduling preferences before completing the request.

No. Tell us what you expect when you can, but it is only planning information. Your technician will review the list, priority order, and final scope with you before work begins.

No. That option is for booking the service visit itself. If you would rather talk through the list, travel, materials, or timing first, choose the call option instead.

You receive a clear confirmation of your package, task list, selected discount, and preferred call or work window. For a booked visit, your technician will text their ETA when they are on the way. For a confirmation call, our team will call during the time you selected.

No. The online request shows a planning estimate based on the package, any eligible discount, and travel when available. You are not billed until the work has been completed. Separate materials, disposal, licensed-trade work, and approved additions are handled only as applicable and with your approval.

Call (281) 867-6000 as soon as you can. We will review the requested change with you before the visit or during the planning call.

Keystone offers one-technician and two-technician packages in half-day and full-day time blocks. A half-day is up to four hours per technician; a full day is up to eight hours per technician.

Your package clock starts when the technician arrives and ends after the final walkthrough. Normal local travel is included in standard package pricing.

We will discuss the options with you before proceeding. Added approved time is $75 per technician hour, prorated in 15-minute increments after approval.

Your package reserves scheduled technician capacity. Unused package time is nonrefundable and does not roll over, so we encourage you to keep a prioritized list ready for the visit.

A two-technician team can be a better fit for projects that need two sets of hands, heavier assembly or mounting, moving larger items, or a larger list that benefits from coordinated work. We will help confirm the right fit before scheduling.

No. Package pricing covers reserved technician time. Materials, permits, disposal, and licensed-trade work are separate costs and are confirmed as part of the project plan.

Yes. You are welcome to have the approved materials ready before the visit. Let us know what you have purchased so we can confirm that it fits the task and the planned work.

If you ask the team to handle a material run, that time is part of the planned visit. For a major or unexpected purchase, we will communicate with you and get approval before moving ahead. Material costs themselves remain separate from the package.

We will pause, explain the change, and confirm the next step with you. Any added time or project change is handled only with your approval.

Our general service area is within 15 miles of League City, Texas. Standard package pricing applies within that area.

For locations outside the 15-mile area, travel is quoted upfront at $1.50 per mile from League City. It is one clear travel charge—we do not add a separate return-trip charge.

Those jobs often require specialized licensing, permits, or trade credentials. For your safety, Keystone refers that work to the appropriate licensed professional and can help connect you with trusted local pros.

Keystone stands behind its workmanship with a 5-Year Workmanship Guarantee. Visit the guarantee page for the current program details.

Keystone offers a 5% discount for teachers, military members, seniors, and first responders. The estimate process will confirm eligibility and apply the discount as part of your request.

Seasonal offers are reserved for Keystone Updates subscribers. Current offers are posted on the Deals & Discounts page, and email subscribers receive related updates when the email program is connected.

Existing or past Keystone customers can refer a new customer. When the new customer mentions the referrer during the request and completes and pays for their first job, the referrer receives a $25 gift card.

Call (281) 867-6000 during office hours, Monday through Friday from 8:00 AM to 5:00 PM CST. For general questions, email hello@keystonehandyman.llc.